We know and understand how important it is for you to look and feel great during your pregnancy so we aim to deliver your order as soon as possible.
● Our fast and efficient warehouse staff will endeavour to ship your order within 24 hours of the order being placed, please note despatches are only made Monday-Friday and orders placed at a weekend will typically be despatched on the next working day, but during busy times this could take a little longer.
● Your order will be sent via a Royal Mail recorded service or with DPD which means your order will need to be signed for upon receipt so if you would prefer us to send it to your work address, please enter this as your desired shipping address.
● Your order should be with you within 5 working days from date of despatch, however please note that occasionally delivery by our preferred carriers can take longer to certain areas and overseas.
● Your credit/debit card will not be charged until your order is about to be despatched and in the event that an item is out of stock we will advise you by email or by phone.
● We offer a Next Day courier service to all our UK based customers, simply go to the checkout and select DPD Next Working Day (From Despatch) which is £5.95. Please note that some items are not available for Next Day Delivery and are subject to availability, some postcodes do not offer Next Day services such as Northern Ireland and some areas of Scotland and BT postcodes, these are a 2 working day service only.
The cut off point is 2pm for Next Day delivery but please be aware during busy periods we cannot guarantee your order will be dispatched the same day; if this is the case your order will be dispatched the next working day, we apologise for any inconvenience. If you have any concerns or queries please give us a call on 0844 381 4998.
● Please note that all shipments to destinations outside of the UK may be subject to import duties and taxes, which are levied by the importing country when the shipment arrives in the destination country. All applicable duties, fees and any additional charges for customs clearance are the customer’s responsibility.
To the UK, standard shipping by Royal Mail Recorded 2nd Class (approx 2-3 working days) is £4.95. This standard shipping service is FREE on all orders over £65.00 so please select the FREE shipping option for this service if your order is over £65.
For Next Day orders please select DPD Next Working Day (subject to availability) which is £5.95 (only for UK customers), if you need this service to be delivered before 12pm then please select the DPD 12pm (working day) Service which is £7.95. Saturday deliveries are also available at £13.50. Please note- these three services might not be available for all products or postcodes.
To Eire & The Channel Isles (including the Isle of Man & BT postcodes) shipping is £10.00 and takes 2 working days via DPD.
To Europe shipping is £15.00 (Depending on Country) Please allow 2-5 working days for it to arrive.
Rest of the World is broken down into 3 zones, shipping is from £25-45 (Depending on Country) Please allow 3-6 working days for it to arrive.
*Please note, delivery times are based on an estimation of when your parcel should be delivered once it has been despatched.